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CustomerGauge

CustomerGauge

CustomerGauge (Directness BV) is a Software-as-a-Service that measures Net Promoter Score for medium to large organizations, and helps them improve customer loyalty automatically and in real-time.

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Investment Details

Business Unit

Riverside Acceleration Capital

Invested

June 2019

Industry

Software & IT

Region

Europe

Strategy

Flexible Capital

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Spectrio

Invested: October 2014
Status: Exited
Industry: Business Services, Software & IT
Region: North America
Business Unit: Riverside Capital Appreciation
Strategy: Private Equity

Provider of on-hold messaging and digital signage managed services

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CRIO

Invested: May 2024
Status: Active
Industry: Healthcare, Software & IT
Region: North America
Business Unit: Riverside Micro-Cap
Strategy: Private Equity

Provider of eSource and other eClinical software

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Peak

Invested: April 2021
Status: Active
Industry: Software & IT
Region: Europe
Business Unit: Riverside Acceleration Capital
Strategy: Flexible Capital

Software developer for organizational data silos which leverages AI to create a unified layer of intelligence that improves and automates decision making across sales, marketing, planning and supply chain management.

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